Are you a friendly, patient, detail-oriented person? Looking to get involved in a caring organization that’s making a real impact in our community? Join the New Hope team!
Volunteer Process
New Hope Clinic is a volunteer-driven organization. Our volunteers fulfill critical roles that keep our organization running safely, legally, efficiently, and compassionately to provide much needed patient-centered care for members of our community. You, the volunteer, essentially run the clinic. We ask that you take your valuable role as seriously as we do and treat it much like you would a “real” job!
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1. Fill out and submit an application
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2. Receive a call or email from a volunteer coordinator
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3. Application & references approved
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4. Privacy & safety orientation
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5. Training & shadowing for your position
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6. Sign up online for volunteer shifts
To become a volunteer, start by filling out an application form online or a paper version we have at the Clinic.
After you have filled out your volunteer application, you will receive a phone call or email from a volunteer coordinator who will talk to you about the current available volunteer opportunities and ask some interview questions. Once your application has cleared, your references have been checked, and licenses are verified (as applicable) you will have a privacy and safety orientation at the main clinic site or virtually. Following your orientation, you will be set up for individual training and shadowing for your position!
After you are fully trained, for most positions, you will have access to the online scheduling program to pick dates and times that work for you. We understand you have responsibilities outside of the clinic that may take precedence. For most positions, however, we request that you volunteer at least two 4-hour shifts per month.
Volunteer Opportunities
Volunteering is a two-way street. Our outstanding volunteers help us provide critical services to the community, but they also enjoy the opportunity to grow personally and professionally. Are you ready for this experience?
The following is a list of volunteer job descriptions. Commitments are somewhat flexible – please contact New Hope Clinic at (910) 845-5333 [click to call] or info@newhopeclinicnc.org [click to email] for more information.
Practitioner: Primary Care or Specialties
Physicians, Nurse Practitioners, and Physician Assistants are needed to provide primary, acute and specialty care to NHC patients. Current and unrestricted North Carolina license is required.
Pro Bono Provider: Primary Care or Specialties
In lieu of working in the clinic, this volunteer provider will voluntarily examine and/or treat a number of patients referred by NHC at their office as often as they desire. Current and unrestricted North Carolina license required.
Nurse
RNs or LPNs with current North Carolina licenses are responsible for triaging patients, taking patient histories, helping with patient referrals, performing basic in-house lab tests, supervising unlicensed assistive personnel, and assisting providers with procedures/examinations as needed. They provide patient education related to individual patient needs.
Unlicensed Assistive Personnel
(EMT, RN/LPN with inactive license, Medical Assistants)
Unlicensed assistive personnel help triage and with patient intake, but they are not permitted to give injections or to make medical decisions without approval. They work under the supervision of a NC licensed RN, medical doctor, nurse practitioner, or physician assistant.
Patient Health Educator
General Patient Health Educators will counsel individuals or groups on behavioral and nutritional practices to prevent disease and promote better health.
Licensed dentists perform exams, extractions or restorative work in our fully equipped dental office.
Dental Assistant, Hygienist, Lab Technician
Dental assistants, hygienists, and lab technicians are needed to work with dentists in our fully equipped dental office. They set up, clean up, and sterilize equipment and take and/or develop x-rays.
Pharmacist
Pharmacists are responsible for receiving patient prescriptions, accurately filling them, delivering them to patients, and providing counseling as needed.
Pharmacy Technician
Pharmacy Technicians assist pharmacists in filling patient prescriptions and other related pharmacy duties as requested by the pharmacist.
Front Office Administration
Volunteers are needed for the front desk administration to perform duties such as checking patients in and out, managing patient appointments, preparing charts for visit, answering phones, placing appointment reminder calls, and data entry.
Back Office Administration
Back Office Administrators are responsible for a variety of tasks including data entry, preparing patient charts, filing reports, and updating databases. Other tasks or projects may be assigned as needed.
Medical Records Clerk
The Medical Records Clerk will help to convert NHC’s files to an electronic form. They will scan documents into the system, verifying accuracy and logging progress as they proceed.
IT Specialist
IT Specialists perform a variety of tasks such as updating the clinic’s website, backing up computers, scanning for computer viruses, updating the customized Access databases, and working to improve data analysis.
Intake Eligibility Worker
Intake Eligibility Workers interview potential patients and discuss requirements needed for a patient to be eligible for the NHC clinic. They determine if the patient is eligible and create new patient charts for those who meet eligibility requirements. They also manage annual re-eligibility for all current patients.
Interpreter/Translator
Interpreters and Translators will interpret/translate between patient’s language (usually Spanish) and English in verbal and written form when needed. This is an on-call position.
Board of Directors
The Board of Directors displays unequalled responsibilities to New Hope Clinic and sets the tone for others – the community-at-large, donors, patients, and staff. The Board supports New Hope Clinic in spirit, in action, in financial support, and publicly supports New Hope Clinic and its services.
Volunteer Coordinator
As a Volunteer Coordinator, this volunteer is responsible for recruiting, training, scheduling, and managing volunteers, as well as organizing appreciation events or helping with fundraising events. Refer to the Volunteer Coordinator Handbook as needed.
Community Outreach Coordinator
As a Community Outreach Coordinator, this volunteer is responsible for presenting the clinic to the public, reaching out to potential patients and volunteers and maintaining contact with important community organizations.
Marketing / Social Media Specialist
The Marketing Specialist is responsible for the creation and distribution of New Hope Clinic marketing materials. This includes the website, the Facebook page (and any other social media outlets), the newsletter, patient and volunteer recruitment brochures, and any form of media advertisement.
For more information email info@newhopeclinicnc.org or call (910) 845-5333