2024 Annual Report

A letter from our Director

2024 was a year of significant change for New Hope Clinic (NHC). In late 2023, North Carolina became one of the last states to implement the Affordable Care Act’s Medicaid expansion provisions. With over 500,000 new NC residents now qualifying for Medicaid, NHC made the decision to enroll our medical program as a Medicaid provider to ensure low-income residents could stay connected to health care whether they were uninsured or had full Medicaid. We were pleased that many of our current patients were able to qualify as Medicaid patients, but this also created new challenges in our operations.

In 2024 NHC reached major milestones including improving access to care for our underserved population that lacks transportation to our main clinic. Through generous donations from various funders, we were able to purchase two mobile units (Wellness Wagon and Care-A-Van) which will travel to more remote areas in Brunswick County.

We raised over $900,000 in cash and in-kind contributions, which allowed us to cover $834,000 in operating expenses and plus some of the expenses to start up the mobile health program. 89 cents of every dollar donated goes toward providing direct services for our patients.

NHC helped nearly 400 individuals during almost 2,700 patient visits access medical, dental and pharmacy services valued at over $2.5 million. As 2025 unfolds, we will continue to focus on providing quality healthcare and supportive services to the members of our community who remain uninsured due to lack of financial resources and those who qualify for Medicaid. At the same time, we must closely monitor our financial position, as the limited Medicaid reimbursement rates and the increasing costs for supplies and insurance test our bottom line.

We are so grateful to our supporters and funders for their continued generosity during these challenging times. We appreciate the consistent dedication of our staff and volunteers who work tirelessly to provide a caring environment and high-quality healthcare for our patients. 

— Sheila Roberts, Executive Director

💚 2024 Annual Report

New Hope Clinic — By the Numbers

Each number tells a story of care, compassion, and community impact. From medical and dental visits to volunteer hours and prescriptions filled — every figure reflects hope in action.

To explore the full story of our year, including patient outcomes, program highlights, and community partnerships, click below to view the complete report.

About New Hope Clinic

At New Hope Clinic, our mission is to provide patient-centered healthcare and wellness services for underserved adults in Brunswick County. We are dedicated to ensuring that individuals, regardless of their financial situation or insurance status, have access to quality medical, dental, and pharmacy services. By offering comprehensive care, education, and community support, we empower our patients to lead healthier, more fulfilling lives.

We envision a healthy, thriving community where every individual has the opportunity to receive the healthcare and wellness support they need. Our goal is to break down barriers to medical care, reduce health disparities, and foster a future where no one in Brunswick County has to go without essential treatment due to financial hardship. Through collaboration, innovation, and unwavering dedication, we strive to create a stronger, healthier tomorrow for all.

What We Do

Our team of volunteers and employees provide essential medical, dental, and pharmacy services to underserved adults, ensuring access to quality healthcare for those who need it most.

Who We Serve

Our services are available to uninsured low-income, and Medicaid patients in the community, offering compassionate care to those facing financial and healthcare barriers.

Why We Do It

We believe that everyone deserves access to healthcare, regardless of their financial situation. By providing comprehensive services, we aim to improve individual well-being and create a healthier community.